+ Our Rates at Volcano Lodge

+ The rates above includes taxes and buffet breakfast

Low Season:

• Children younger than 6 years old, sharing a room with adults, are free of charge (2 children max).
• Group rates apply for 8 rooms or more.

High Season:

• Children younger than 6 years old, sharing a room with adults, are free of charge (2 children max).
• Group rates apply after 8 rooms.

+ Accommodations Agreement

All reservations must be made via email or by completing our Reservations Form. All reservations are subject to availability.
Changes or cancellations must be submitted in writing via e-mail or fax.

+ Volcano Lodge Reservation:

Call Toll Free: 1.800.649.5913 (US & Canada) | (506) 2479-1717 (Costa Rica).
Fax: 1.800.649.5913 (US & Canada) | (506) 2479-1716 (Costa Rica).
E-mail: sales@volcanolodge.com (US & Canada) | reservations@volcanolodge.com | info@volcanolodge.com (Costa Rica).

+ Cancellations:

In the event of a cancellation, the following charges will apply:
a. Cancellations made 30 days or more prior to the guest's arrival will receive an 80% refund- the 20% deposit is non-refundable.
b. Cancellations made between 29 days to 15 days to guest's arrival, will receive a 50% refund.
c. Cancellations made 14 days or less prior to guest's arrival will NOT receive a refund.
d. NO SHOWS will chargeda 100% of their reservation.
e. Early DEPARTURES and late ARRIVALS will NOT receive refunds for the unused portion of the reservation.

+ Prepay Procedures:

• Upon confirmation, a 20% non-refundable deposit will be charged to your credit card. The remaining balance due will be charged 30 days prior to arrival.
• All reservation must be paid in full no later than 30 days prior to your arrival date.
• Payment not made in full by the required date will result in automatic cancellation.
• Payments will only be accepted through credit card authorization forms or deposit in Costa Rica.
• Our Bank Account BCNR (Banco Nacional de Costa Rica), in colones (¢) 100-01-0570001955-6 or Dollars ($) 100-02-0570600141-8; Banco de Costa Rica, in colones (¢) 346-302-6 or Dollars 346-486-3.
• A copy of your payment receipt must be sent to our fax (506) 2479-1716 (Costa Rica).