Our Story

The history of Volcano Lodge, Hotel & Thermal Experience

In the late 1980s, La Fortuna in San Carlos began emerging as a major tourist destination, leading to many tour operators being established. Among the early entrepreneurs were the Miranda Castro brothers. In May 1999, they opened Volcano Lodge with just 20 rooms.

Due to its success, the Castro family soon focused entirely on Volcano Lodge, letting go of tour operations and doubling the number of rooms by 2003. By 2005, Volcano Lodge had grown to 70 rooms, and added a restaurant, a swimming pool, and a jacuzzi. The property also developed stunning gardens and landscaping to reflect the natural beauty of Arenal Volcano and Costa Rica’s Northern Zone. In 2008, the name was changed to Volcano Lodge Gardens.

In 2013, after years of continuous improvements, the lodge integrated thermal hot springs. This marked the beginning of a new guest experience under the name Volcano Lodge & Springs. In 2018, the lodge’s identity evolved again to its current name: Volcano Lodge, Hotel & Thermal Experience.

We remain the same property founded in 1999, focused on offering guests exceptional service—a service that transforms a visit into a life-changing experience during their holidays in La Fortuna de San Carlos.

Mission

To provide guests with an experience in harmony with nature, within a forest conservation zone; to be a source of employment and connection for the local community, while delivering top-quality customer service.

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Vision

To exceed guest expectations through excellent service, a diverse and sustainable product offering, and continuous development and empowerment of our team.